Design FAQ

  • How do I book a design with you?

    To get started, simply reach out through my contact form. We’ll discuss your project, timeline, and design vision. Once we agree on the details, a contract and deposit will be required to officially reserve your spot.

  • Do you work with both small and large businesses?

    Yes! I work with all sizes of business! Regardless of your size, I bring the same creativity and quality to every project.

  • What is your turnaround time?

    Turnaround time depends on the complexity of the project and my current schedule, but most initial designs are completed within a few days. Rush services may be available for an additional fee—just ask!

  • Can I request revisions?

    Absolutely. Custom designs include a certain rounds of revisions depending on the package you select. Additional revisions beyond that may incur a small fee. My goal is to ensure you’re completely happy with your final design.

  • What file formats will I receive?

    You will receive JPEG, PNG and SVG. Other file types are available upon request.

    If you select a package that includes mockups or social media promotion, these files will be in both JPEG and PNG.

  • Do you offer refunds?

    Due to the custom nature of my work, all deposits and payments are non-refundable regardless of the state of your business or company. Please make sure you're ready to move forward before booking.

  • Can I use the design for promotional purposes?

    Yes! Once finalized and paid for, you are free to use your design for all promotional and marketing purposes, including business signs, social media content, websites, business cards, etc.

    However, the design may not be altered, repurposed, or reused for a different or unrelated project. This protects both your brand consistency and the integrity of my work.

  • Can I alter or edit the final design myself?

    No. Designs may not be modified, repurposed, or redesigned without my permission. This ensures the quality and integrity of the work remain intact.

  • Will you promote my design on your website or social media?

    Yes! I love showcasing finished designs on my portfolio and social media accounts. If your company has a scheduled release, I’m happy to coordinate posts around your launch date.